Pros
Next step up from retail where you will polish your skills. All those years of busting your tail in retail will pay off. Bring your high work ethic with you but don't expect the same level of pharmacy retail stress. This is technically retail pharmacy but not a grocery store setting. You will be working in a clinical environment with other medical professionals in the center. Learn how to use electronic medical record, work with some wonderful pharmacists who can share their knowledge with you. Communicate with other medical professionals like nurses, MA's, providers, lab tech/phlebotomists, rad techs, front end staff, etc. Great 401K match. Great incentives to use toward medical insurance premiums. Shift differential for weekends and closing shifts. 8 paid holidays and 3 paid continuing education days per year. Free access to Pharmacy Technician Letter to maintain your CE hours. Possibility for yearly bonuses for top performing technicians.
Cons
Biggest con is that ALL of those amazing benefits I just named in the Pros section will be worthless if you end up with a dud manager and in a cycle of negative team morale. As with other places, there can be a level of favoritism and this became very obvious at many points in time. The manager will make or break your experience here because they ultimately go unchecked. Just know that. Basically the culture became so toxic that many valuable technicians left for greener pastures, leaving unfilled positions, understaffed pharmacies and overworked technicians. Other cons would be ancient point of sale technology that they have been saying they will upgrade for at least a decade. The training period is seriously one or two weeks long and there is no formal training program so that needs improvement. Upper management is either unaware, completely complacent or just too busy to notice the toxic work environments that some of their technicians have had to endure, which sadly negates any of the amazing benefits that this company generously offers.
