Freedom to manage your own work and time - Customer Service Analyst The Cigna Group Employee Review

4.0
Apr 15, 2015
Recommend
CEO approval
Business Outlook

Pros

no micromanagement as long as performance expectations are met easy to build internal partners and relationships small performance bonuses can be attained

Cons

pay is low comparative to market value advancement has restrictions that can hinder personal progress benefits are not incredible for heavy users

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

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The Cigna Group Response
2d
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, very understanding and kind management

Cons

Very complicated position, things outside of your control aren't taken into consideration when determining metrics so you're negatively impacted and it's really unfair. Equipment issues aren't taken seriously.

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The Cigna Group Response
1d
We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!
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