Q: What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

Question 1

Is The Cigna Group a good company to work for?

Accepted Answer

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,549 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst, Actuarial Intern and Actuarial Analyst.

Question 2

Does The Cigna Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at The Cigna Group?

Accepted Answer

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at The Cigna Group?

Accepted Answer

Customer Service Representative (353), Software Engineer (80), Project Manager (66), Business Analyst (65), Customer Service Advocate (65), Manager (65), Analyst (60), RN Case Manager (59), Customer Service Representative (CSR) (57), Underwriter (57), Director (53), Claims Representative (50), Intern (42), Case Management Analyst (39), Pharmacy Technician (36)

Question 5

What are the pros of working at The Cigna Group according to real employee reviews?

Accepted Answer

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 575 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 470 reviews)); "Work from home was flexible and convenient." ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 391 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 325 reviews))

Question 6

What are the cons of working at The Cigna Group according to real employee reviews?

Accepted Answer

"Poor management and that’s the truth" ((in 329 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 138 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 61 reviews))

Question 7

What are employees saying about The Cigna Group layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

Question 8

What are the top reviewed The Cigna Group locations?

Accepted Answer

Bloomfield, Philadelphia, Nashville, Saint Louis, Hartford, Phoenix, Pittsburgh, Plano, Houston, Denver, Chattanooga, Eden Prairie, New York, Orlando, Chicago, Dallas, Atlanta, Austin, Scranton, Bourbonnais, Baltimore, Charlotte, Tampa, Denison, Memphis, Wilmington, Visalia, Minneapolis, Indianapolis, Bloomington

The Cigna Group

Good for a few years - Medical Customer Service Representative The Cigna Group Employee Review

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