Pros
People outside HR were nice
Cons
Their processes don't allow you to get your job done. For example: I was told to pay for diversity sponsorships with my corporate credit card and my credit limit couldn't even handle a single transaction. When I was able to make a payment with my corporate credit card, it was declined twice with a diversity partner. They're a Fortune 13 company...C'Mon Man! There were also months when my entire team's credit card account was suspended. We missed out on an entire semester of recruiting because of budgeting and payment processing issues. Another reason I left was because I was thrown to the wolves from day one. For example: Being invited to meetings with senior leaders without any context or meeting prep and asked to give recommendations on the spot. I was also responsible for renewing diversity partnerships with no information about the process and my internal partner was a total nightmare!! Cigna is purely performative. Just out here checking boxes to look good on paper. They aren't doing a single thing that actually matters. There was NO diversity on the senior leadership team in my area and they have more excuses than solutions. They refuse to take accountability when hiring managers and business leaders question their reporting, metrics and outcomes. They are also very reactive and don't think through their strategic initiatives. Most recent example is their brand refresh. This is the third time it has changed since October 2021. Talent retention/turnover in key roles and job functions is a huge issue. My manager didn't have a single development conversation with me during my tenure despite me constantly saying I want to grow. I wouldn't recommend Cigna to anyone for anything (employment or insurance). I literally never want to hear the word Cigna again. THE WORST!!!
