Culture and Career Development slowly being destroyed - Senor Manager The Cigna Group Employee Review

3.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

- Smart/talented people - Ability to learn new tools and systems, albeit too many systems - Competitive pay - Consistent bonus - Loyal people (old Cigna) - Comfortable if you are good at your role

Cons

- Too many systems - zero culture - every organization has its own rules - ESI and TCS taking over loyal Cigna people - Ill formed promotions - Poor Band 6/5 Management and too many Senior Directors who have no clue how to foster growth - Nepotism runs deep - esp IT Principal Community - No clear division between architecture and delivery - Lots of Architects who don't really understand architecture whatsoever.

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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