Terrible Work Culture in KL Office - Claims Representative The Cigna Group Employee Review

1.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Strategic location at kl sentral

Cons

Extremely terrible working culture where you are asked to work 8 hours full (exclude lunch) and they count every single minute you clocked in/out. If you are 1 minute late you would need to leave 1 minute later, but they often let you go for lunch later but there wasn't any replacement on that. No flexibility given, lower salary than market range, promised to have WFH options but wasn't given, they even constrain you from taking AL. Poor working culture.

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

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The Cigna Group Response
1w
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, flexible time off.

Cons

Treatment of employees is terrible. This year there has been 2 rounds of layoffs in my former department. The way employees were treated was in excuseable. I once had a good opinion of the company, no more. How the Accredo department treat patients is horrible! The training is too fast paced.

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