So exhausted it makes you feel miserable!! - Experience Guide The NOW Employee Review

2.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The facility is aesthetically appealing. It makes any new employee feel excited to come to work. Everything looks and smell good until you have been there long enough to see how unpleasant the culture really is.

Cons

• Self care feels impossible despite what the company claims. • Employees are constantly overworked, underpaid, and unappreciated. • Work feels more like a sacrifice than a career. • You have to walk on eggshells around management and avoid workplace drama. • The daily demands are physically draining and mentally exhausting. • The time and effort you put in never feel worth the treatment, pay, or discounts.

Explore other reviews about The NOW

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling Great management Team building Aesthetic environment Easy enhancements Friendly clientele, mostly regulars Typically full bookings year round

Cons

Last minute bookings (10 minute notice) Late cancellation exceptions

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The therapists, management and other EG’s were great.

Cons

Everything that’s wrong with the corporatization of the ‘wellness’ industry can be found right here. More focus on the aesthetics of the space than the experience of the humans working IN the space is the core of the problem. Someone from the corporate office came in and spent a lot of time moving the retail items in the lobby an inch over and making sure that no employee personal items were visible but yet was completely unmoved by the five layers of filth on the break room floor. There is no employee bathroom. In fact, there is ONE bathroom for the entire spa -that has upwards of 25+ people on the premises at any given time. The ‘break room’ is the size of my bathroom, no exaggeration. Employees regularly eat lunch or take breaks in their cars because there’s no room, and since the break room is actually a utility room - where cleaning supplies, towels and the washer and dryer are are stored and used, it can get hot quickly (the AC didn’t work several times in the summer in the short time I was there). This is also where the computer to clock in is kept. With up 8 therapists and people clocking in and out, there is hardly room to stand. Spotted a roach crawling up the dryer in the middle of the day. High turnover.

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