Work:life balance can be an issue. Upper management is aware of this and trying to do something about it. So it's not because a huge workload is necessarily expected of everybody. Instead, it's because TNC is a group of people who can't say no... folks are so mission-driven that they take on too much. Formalized prioritization of goals/objectives/work is needed (from org-wide, which is happening, to the individual level, which still needs to happen), with an expectation of offloading work that is lower priority. Much easier said than done!