5.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook
Pros
Helping kids. Casual environment. Smart people abound. Innovation rewarded. Camaraderie of immediate coworkers. Local autonomy. Pay is better than competitors. Benefits are good and improving. Industry leader (it's good to be part of the best).
Cons
Satisfying unsatisfiable customers. Spotty communication between the field and management. Occasional night and weekend work. Peak times are stressful. Tech resources make job harder, not easier. The phones don't stop ringing.