Pros
The job is great if you enjoy standardized tests and excel at them. It's also great if you love answering phones and giving advice to stressed out parents. The dress code and overall environment are casual. PTO and health benefits are decent.
Cons
Smart people work here, but they aren't the good type of smart people. The smart people at the Princeton Review are very arrogant. They are way too proud off their smartness, edginess, and snark. You have a bunch of ambitious, proud people with Ivy League pedigrees working admin work for low pay. These are the people who are bright enough for law, med school, etc., but didn't go that route. Instead, they're answering phones and performing routine tasks. They want to shine though. This results in an almost zealous dedication to the brand and a righteous attitude that extends to the most trivial details in an effort to get ahead. If you're not outgoing, snarky, and willing to work nights and weekends, you're not getting ahead here. Besides that, management is shady in their communications and often decides to push people out when they're there too long. It's also an email heavy culture, a place where people sitting in the same room email you a simple question. Be wary if you take a job here. They tend to shuffle up things every year or so. The job you signed up for may be whisked away and replaced with a less desirable one at their whim, and without your input. One last thing--the technology at TPR is terrible. Their payroll system is a joke. Their database is out of date and unlike anything in the industry. I have never seen so many workarounds, temporary fixes, and inexplicable problems with technology. Since they laid off the in-house IT dept, things are even worse. Help desk tickets go unanswered. The system is unintuitive, cumbersome, and hinders work more than helps it. They constantly promise changes, study committees, etc. but never deliver results. I don't recommend this company.