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The Zappos Family

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Toxic Workplace - Some Job Title The Zappos Family Employee Review

1.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I cant name a single positive thing about this company anymore.

Cons

Leadership changes goals--Weekly constant layoffs Good employees are put on pivot (pip) to avoid paying out larger severance package. Shopbop took over and demeans original zappos employees, doesn't believe or trust them to do anything. Shopbop employees are under-performers, and sometimes lack the skills or background to complete the Zappos Management positions they have been awarded. Multiple og Zappos employees have had their job scope reduced and told their new job title is tbd.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

3.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great colleagues WFH options

Cons

After the CEO stepped down the company lost its vision and the culture has been ruined. Additionally, the hiring of a few upper management individuals drove out a large number of hard working and dedicated employees

2
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