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      The Zappos Family

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      The Zappos Family reviews

      Remember high school? Good. Welcome to the 13th grade! - Merchandise The Zappos Family Employee Review

      1.0
      May 8, 2016
      Merchandise
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount (30%), co-workers, fully covered benefits (medical, dental, vision), free food, company name recognition leads to many other job opportunities

      Cons

      Holocrazy, CEO is a failed sociologist, rampant harassment and bullying of workers, need for group think, scary politics, random firings & unexplainable turnover in all departments.

      Explore other reviews about The Zappos Family

      5.0
      Jun 9, 2026
      Photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

      Cons

      Changes in the company led to the studio closing.

      3.0
      Mar 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Great colleagues WFH options

      Cons

      After the CEO stepped down the company lost its vision and the culture has been ruined. Additionally, the hiring of a few upper management individuals drove out a large number of hard working and dedicated employees

      2
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