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The Zappos Family

Is this your company?

Fun place to work with lots of intelligent people - Coordinator The Zappos Family Employee Review

5.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

- intelligent, open-minded, FUN employees, managers, and leaders - a million great perks (happy hours, parties, free food, it's pretty much the Disneyworld of offices) - best. benefits. ever. PERIOD. - leadership/management are open to employee suggestions - leadership/management encourages and facilitates the entrepreneurial spirit amongst employees - leadership/management treat you like a human being, not threatened by employees ideas. - very egalitarian environment where you feel empowered and trusted as an employee.

Cons

- can be a very distracting, loud environment - if you don't like to drink you might not enjoying working here. - if you are over, say, 35 you may not enjoy working here in part because your manager might be like, 25 years old. It is a very young crowd.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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