employer cover photo
employer logo
employer logo

The Zappos Family

Is this your company?

Full of lies. - Anonymous employee The Zappos Family Employee Review

1.0
Feb 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. Free food.

Cons

Pretty much everything else. They lie about being able to move around in the company. You can't unless you know people. They claim self managed but they pound micro-management like no other. They also preach about the culture. The culture is dead in that building. You end up taking a lot of stress home with you because of the way we are treated.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

See reviews by: Helpful|Rating|Date|All