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The Zappos Family

Is this your company?

Zappos...the best place to work! - Merchandise Planning Coordinator The Zappos Family Employee Review

5.0
Feb 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The Culture here values the individual and celebrates diversity. We are encouraged to be creative, we are supported as a"real" people and not treated as just a number. Employees here feel that they are contributing to the company's mission and success. We are fully invested in where Zappos.com will be in the future, because ultimately we are treated with respect, consideration and dignity.

Cons

There just aren't enough days in the work week. Most of us would work 7 days a week if we could because of the Family atmosphere and the creative energy that permeates every aspect of what we do here.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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