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The Zappos Family

Is this your company?

Absolutely fantastic! The best place I've ever worked! - Anonymous employee The Zappos Family Employee Review

5.0
Jul 29, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Zappos is amazing. The aspects I value the most are my caring co-workers, great benefits, fun work environment, and exciting perks. Working at Zappos is a delight!

Cons

I work within the Technology group, and the even though the company culture and values are great, there's still a ton of pressure to deliver. Not a criticism, but when you're working on multiple projects and other work continues to get added to your plate, at times it can be overly stressful and challenging. Again, this isn't a criticism, just something to be aware of.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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