employer cover photo
employer logo
employer logo

The Zappos Family

Is this your company?

Work hard, play hard - Buyer The Zappos Family Employee Review

4.0
Jan 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Great work environment. Employees are empowered to make decisions and those decisions are supported. Co-workers are fun and great to work with.

Cons

Poor management. Leaders are passive aggressive. Compensation is terrible.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

1
See reviews by: Helpful|Rating|Date|All