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The Zappos Family

Is this your company?

Best company to work for! - Anonymous employee The Zappos Family Employee Review

5.0
May 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to grow and learn. They give you lots of freedom to make decisions and learn from your mistakes. The people here are amazing! I've never seen so many people willing to bend over backwards to help each other out. It's awesome!

Cons

You have to learn to balance the work with play. There are so many events in any given week that you need to not get caught up in too much fun. After-all it's still a job.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

2
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