It was great the first year I worked here! After the layoffs/Amazon what a waste of what use to be an awesome company! - Anonymous employee The Zappos Family Employee Review

Where to begin? The management is a joke! If you dont sleep, do drugs or drink with management you are not being promoted! They don't do annual pay increases, expect you to pick up extra work and adapt to all the changes in an understaffed dept with no additional pay! We were promised annual bonuses as long as we had a end of year profit (were a billion dollar company)..that bonus stopped 3yrs ago. Their first priority is not their employees! There main focus is appearing wonderful to the community and claiming to uplift downtown LV. In reality they are kicking mom and pop shops out to buy everything downtown! The charity work is all an act to have the public feel this is the best place ever! My mother passed away suddenly in 2012, I asked Zappos for help with funeral cost and there reaction was unfortunately we can not do anything and if I sent a corp email asking for help could lead to termination. Once we got with Amazon everything has changed! If you express any concern that goes against the grain, will put a target on your back and matter of time before your fired! Do not work here!!