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The Zappos Family

Is this your company?

Work hard, play hard. - Merchandising Assistant The Zappos Family Employee Review

5.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Office culture: Unique work environment, opportunities to pursue your interests that may not be related to your current position, room for growth within your position, who people are outside of the office are who they are in the office as well, people at Zappos truly love their job and love coming to work, extremely welcoming and helpful to new people, everyone truly embraces the 10 core values. Work-life balance: Who you are outside of work should be who you are at work, time management is key, Zappos plays hard but we also work really hard and you need to be ready for that. Compensation: Depends on your position, but the perks of working at Zappos are endless! Zappos as a company offers many perks to their employees, but also in the downtown area.

Cons

I'll get back to you on that...

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

2
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