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The Zappos Family

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Core values, culture and politics - Information Security Analyst The Zappos Family Employee Review

2.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Team building, opportunity to meet people I'm other departments. Random events and celebrities show up. All hands meetings after parties. No dress code. Smart, technical people.

Cons

The nonsense 30 day new hire training is too long. High stress and after going through it still at risk of immediately getting let go. Certain leadership has the ability to get rid of personnel because of personal reasons or grudges and not based on performance. It may seem like an innovative and creative company but departments refuse to change their procedures and way of doing things. Try not getting of people who have managements ear as they will use it against you.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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