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The Zappos Family

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Good Company, Low Pay - Anonymous employee The Zappos Family Employee Review

3.0
Dec 10, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A good work environment with a sense of family. You make some good friends there. A great place to work if you are in your early 20's

Cons

The pay is terrible and it is difficult to move up in the company. With holacracy there is no room to advance. Even if you receive a lead position for a circle, you receive more responsibility with no pay increase.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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