Was an amazing company, now it's going downhill - Customer Service Representative The Zappos Family Employee Review

The CEO lies about providing a raise to the entire company, instead, he gaslit us into why he won't "lecture us on the logistics". While he, Stacey Wagner, Ginny McCormick, etc, are making MORE than enough money to live while the lowest paid CLT member is struggling to even pay their rent. The only pro is the subsidized healthcare, but don't let that be an anchor to keep you here when the company is not providing anything else. No one cares about free food/payday shopping sprees of items that were literally sent to the company by brands, for free. Unfortunately, things have gone down hill since Tony left the company & even more so after he passed. Scott Schaefer is putting Zappos in the toilet when it comes to culture & employee happiness. Zappos is not what it used to be & it will never be the same company that made headlines for their customer service.