Pros
Health Benefits Work from home flexibility Approachable Leadership Fun environment to look for when being on-site
Cons
Working at Zappos is a fun experience but soon you start to wonder what people actually do. Many employees who have been part of the company for years seem to have a pass to do as little as possible. Leadership likes to put in a kind face but speak poorly about the people they don't like behind doors, hindering any possibility to grow within the company. Leadership often thinks highly of mediocre employees who are apathetic, do very little, and are purposely unhelpful to others they don't like. Direction, training, and guidance is poor. You will have a hard time receiving concrete help even after asking for it and navigating their endless systems. HR acts like everyone's best friend fist bumping, hugging, and even kissing people and yet accomplishing very little other than long meetings about politically correct bureaucracy. Their parties and events are appealing at first, but leave you feeling uneasy after a while as the effects of alcohol give place to inappropriate behavior, looks, and even touching.