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The Zappos Family

Is this your company?

It is too good to be called a JOB - Manager The Zappos Family Employee Review

5.0
Dec 6, 2010
Recommend
CEO approval
Business Outlook

Pros

I knew Zappos was the place for me when at the 3rd week of training, they made me the offer to quit the company or take 3k with no questions asked and it took me less than 1 microsecond to answer back NO. Great working environment, Leadership really cares about employees, their well being and development, there are well established plans of growth for the company and for the employees. You can actually talk to any senior level execs at any time if you have comments, suggestions or even complaints, they will listen and actually take action. Health benefits have no comparison, you don't have any out of pocket expense. Real discounts for buying merchandise at Zappos. Happy hours, social events, sport events, parties, out of office outings and anything you can think of is a daily happening at Zappos. Basically it is the kind of Job where you can really say,"I can not believe I get paid to have fun and make friends while actually doing something that I love" You work with real People!

Cons

The only think that I don't like is that we are constrained in office space

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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