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The Zappos Family

Is this your company?

Hard to find better - Anonymous employee The Zappos Family Employee Review

5.0
Apr 13, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people and the benefits are obvious, but what sets this company apart is the ability to make changes. They listen to feedback and take action when it makes sense to do so.

Cons

Some people who work there can’t embrace the core value surrounding change. They can get stuck in the past or think any change that happens is a direct affliction upon them. When you work on a team you think about the team and not just yourself, but sadly some folks haven’t figured that out and make it hard for others to exist peacefully.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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