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The Zappos Family

Is this your company?

Perhaps one of the best "work" experiences - Anonymous employee The Zappos Family Employee Review

4.0
Jun 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Movies theatre Fish Tank Onsite Gym Onsite Cafeteria Onboarding process Culture

Cons

Like everything in life, there's a start and an end... it was GREAT before things ended. Enjoy each fleeting moment (if you find a great company with a unique core culture that is radiated throughout the organization top to bottom, left to right and diagonally). Those were the best days of all my employment experience (for any company I've worked). Regardless of how the media portrays the CEO, he created something special, along with the entire community of Zapponians.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

1
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