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The Zappos Family

Is this your company?

Makes me sad what it has become - Human Resources The Zappos Family Employee Review

1.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

It HAD culture and co workers were like family. Charity work was always a top priority

Cons

I was there in the “good days” when the company was thriving and progression was still a big part of the job and before HR became corrupt. Being in HR I saw first hand the backstabbing and petty things that happened in that department towards the end of my employment. There were serious allegations that were brought against a C Level manager and it was pushed under the rug but had a full on external investigation over an email that wasn’t even clear on any wrongdoing. Then the offer…most of HR didn’t even know it was coming, only a few knew who went behind everyone’s back and forced them out. I could go on for days but I won’t. Just know they will throw you out on the street even after you put everything you had into your job

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

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