employer cover photo
employer logo
employer logo

The Zappos Family

Is this your company?

Animal Farm - Fraud Analyst The Zappos Family Employee Review

3.0
Oct 31, 2015
Recommend
CEO approval
Business Outlook

Pros

great benefits and relaxed work environment make going to work very easy. The added perks of subsidized cafeteria as well as free snacks and drinks are awesome.

Cons

In order to get promoted, it's not what you know-its who you know. It doesn't matter what your resume looks like or how well qualified you are for the job, if you have a relationship with the person doing the hiring then you are in. Lots of unqualified people doing jobs that they have no idea what they are doing. Don't get me started on their new "no managers" structure, its absurd. Read Orwell's Animal Farm and you'll understand that everyone is equal, but some people are more equal than others.

Explore other reviews about The Zappos Family

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

In the beginning of my time at the company, there were so many positives. I struggle to find a single one, now.

Cons

Everyone from old Zappos quit or was forced out and replaced by people who have clearly never had a job before, yet get paid way more than I do. Leadership is scarily terrible. I went to HR on leadership many times but they didn’t care and told me I was the problem for enjoying the “old Zappos”. I am not allowed to list specific names in my review or else “new Zappos” remove it, but do not join marketing for LACK of experienced, smart, and kind hearted leadership.

See reviews by: Helpful|Rating|Date|All