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      The Zappos Family

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      The Zappos Family reviews

      It was great, but now that's gone. - Graphic Designer The Zappos Family Employee Review

      3.0
      May 13, 2025
      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be a chaotic but fun place to work, rewarding, benefits and culture were top-notch and you felt like you were a part of something great.

      Cons

      Amazon crushed it. They took away everything that made Zappos great and now it's solely about making money. Every crappy mid-level manager at Amazon is guaranteed a job at Zappos, and the revolving door of senior leadership—all of whom make bad decisions and bounce—makes the place stagnant.

      Explore other reviews about The Zappos Family

      5.0
      Jun 9, 2026
      Photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

      Cons

      Changes in the company led to the studio closing.

      3.0
      Mar 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Great colleagues WFH options

      Cons

      After the CEO stepped down the company lost its vision and the culture has been ruined. Additionally, the hiring of a few upper management individuals drove out a large number of hard working and dedicated employees

      2
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      The Zappos Family reviewsThe Zappos Family Graphic Designer reviewsThe Zappos Family review