Wasn't For Me - Client Sales & Enrollment Specialist Thriveworks Employee Review

1.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, potential bonus, helping people book mental health appointments

Cons

Wasn't for me. I quit after the second day of training. The trainer expect you to be on camera all day and you have to inform her if you need to use the restroom. She constantly say we're all adults but micromanage everyone like kids. If training is this bad, I can only imagine how they micromanage you once on the floor. The PTO sucks, you only get 16 days and no sick days. You have to work every holiday except Christmas and Thanksgiving, and you work weekends without consecutive days off. Benefits don't even start til over a month after your start date. Each patient is required to have a valid credit card on file before scheduling an appointment even if they have insurance, that tells you this company is all about money instead of mental health.

Explore other reviews about Thriveworks

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals, supportive supervisor, good pay

Cons

Too many computer systems to use daily

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Thriveworks Response
6d
Thanks so much for sharing this! We're glad to hear that you've had such a positive experience building your caseload and support from your supervisor. We're actively working to streamline the tools clinicians have to juggle day to day. If you have feedback to share, please pass it along to your RCD — we'd love to hear it. Thanks for being part of the Thriveworks team!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to provide therapy that helps clients achieve goals and improved functioning; scheduling flexibility; remote and in-office; offers benefits, such as insurance and 401K.

Cons

Company has changed to a corporate focus with financial gain being emphasized; leave is insufficient for clinicians; fee for service pay that does not compensate for admin work; removed management; billing and support department issues.

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