Flexible scheduling but limited PTO and unpaid holidays - Mental Health Counselor Thriveworks Employee Review

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The company gives you flexibility to create your own schedule and set your hours, caseload and clients you would like to see. They have consultation groups to help work through stuck points or learn from others.

Cons

You don't earn much PTO, so it's hard to take any meaningful time off to recharge and be with family. Holidays are unpaid time off, only giving you credit towards productivity hours. Changes that impact how you do your work can often be done without advanced warning, which is frustrating at times.

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Thriveworks Response
1mo
Hi, Thank you for sharing your feedback with us. The ability to build your own schedule, shape your caseload, and lean on your colleagues and leaders for support is a combination we work hard to protect. We're glad it's been meaningful for you. We also appreciate you being candid about time off and how changes have been communicated. That kind of feedback matters to us. If you're open to it, we'd love to hear more. Please reach out to our People Team at Community@thriveworks.com. We're listening. Thriveworks Community

Explore other reviews about Thriveworks

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals, supportive supervisor, good pay

Cons

Too many computer systems to use daily

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Thriveworks Response
5d
Thanks so much for sharing this! We're glad to hear that you've had such a positive experience building your caseload and support from your supervisor. We're actively working to streamline the tools clinicians have to juggle day to day. If you have feedback to share, please pass it along to your RCD — we'd love to hear it. Thanks for being part of the Thriveworks team!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to provide therapy that helps clients achieve goals and improved functioning; scheduling flexibility; remote and in-office; offers benefits, such as insurance and 401K.

Cons

Company has changed to a corporate focus with financial gain being emphasized; leave is insufficient for clinicians; fee for service pay that does not compensate for admin work; removed management; billing and support department issues.

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