Meaningful work hindered by unrealistic productivity demands - Anonymous employee Thriveworks Employee Review

1.0
Jul 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, user friendly telehealth platform, meaningful work with client

Cons

Productivity expectations can feel unrealistic * High administrative workload outside of client sessions * Frequent pressure to increase intakes despite existing caseload demands * Limited time for documentation and other non-billable tasks * Scheduling system prioritizes filling openings over long-term caseload sustainability * Balancing continuity of care with productivity metrics can be challenging * Policies can feel rigid and compliance-focused

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Thriveworks Response
5d
Hello there, Thank you for sharing your experience. Were you able to discuss these concerns with the HR team during an exit interview? If not, we’d still like to hear more. You can reach us at hr@thriveworks.com. We wish you the best.

Explore other reviews about Thriveworks

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals, supportive supervisor, good pay

Cons

Too many computer systems to use daily

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Thriveworks Response
5d
Thanks so much for sharing this! We're glad to hear that you've had such a positive experience building your caseload and support from your supervisor. We're actively working to streamline the tools clinicians have to juggle day to day. If you have feedback to share, please pass it along to your RCD — we'd love to hear it. Thanks for being part of the Thriveworks team!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to provide therapy that helps clients achieve goals and improved functioning; scheduling flexibility; remote and in-office; offers benefits, such as insurance and 401K.

Cons

Company has changed to a corporate focus with financial gain being emphasized; leave is insufficient for clinicians; fee for service pay that does not compensate for admin work; removed management; billing and support department issues.

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