They fired 11 people during the COVID crisis - Enrollment Specialist Thriveworks Employee Review

3.0
Apr 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good pay, benefits kick in early

Cons

Management doesn't care about you. They were never around when you needed them and sometimes could not be found anywhere in the very small building. We were kept in constant fear of the CEO because he would call in and pretend to be a client to make sure we were following protocol. If you slipped up, we were told that he would fire us immediately, and were warned that he would ream us out in front of everyone if he caught us doing anything he didn't like. I was fired over the phone with absolutely no forewarning DURING THE COVID-19 CRISIS. The director called in the middle of my shift on Monday to let me go. I had never even had a performance review, so I was completely shocked. Just save yourself the heartache if you can, and if you can't, do NOT allow your numbers to drop. EVER. They will fire you with no warning, global crisis or no global crisis.

Explore other reviews about Thriveworks

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals, supportive supervisor, good pay

Cons

Too many computer systems to use daily

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Thriveworks Response
5d
Thanks so much for sharing this! We're glad to hear that you've had such a positive experience building your caseload and support from your supervisor. We're actively working to streamline the tools clinicians have to juggle day to day. If you have feedback to share, please pass it along to your RCD — we'd love to hear it. Thanks for being part of the Thriveworks team!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to provide therapy that helps clients achieve goals and improved functioning; scheduling flexibility; remote and in-office; offers benefits, such as insurance and 401K.

Cons

Company has changed to a corporate focus with financial gain being emphasized; leave is insufficient for clinicians; fee for service pay that does not compensate for admin work; removed management; billing and support department issues.

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