Very poorly run - Mental Health Counselor/Psychotherapist Thriveworks Employee Review

1.0
Jun 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, work from home, easy to use platform, compensated every two weeks

Cons

The management of appointments, scheduling and billing is just horrible. Seriously, every time I needed assistance with something, it was mishandled which cost me time, clients and money. They also made me sign a one year contract so I was forced to stay there or have to pay them back money to get out of it. It's probably the only way they get employees to stay. One of the most poorly run organizations I have ever worked for. I was also promised that I would be making between $55-65 per session and up and I never made that. It was more like $38 per session before taxes.

Explore other reviews about Thriveworks

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals, supportive supervisor, good pay

Cons

Too many computer systems to use daily

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Thriveworks Response
5d
Thanks so much for sharing this! We're glad to hear that you've had such a positive experience building your caseload and support from your supervisor. We're actively working to streamline the tools clinicians have to juggle day to day. If you have feedback to share, please pass it along to your RCD — we'd love to hear it. Thanks for being part of the Thriveworks team!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to provide therapy that helps clients achieve goals and improved functioning; scheduling flexibility; remote and in-office; offers benefits, such as insurance and 401K.

Cons

Company has changed to a corporate focus with financial gain being emphasized; leave is insufficient for clinicians; fee for service pay that does not compensate for admin work; removed management; billing and support department issues.

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