Flexible scheduling, unhappy with benefits - Therapist Thriveworks Employee Review

3.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

you are in charge of how much you work and when, flat rate reimbursement means you get paid whether insurance pays or not, direct regional director is nice and helpful, small bonuses based on completion of paperwork within 24 hours and a bump based on how long you've been there, not having to do billing, easy to get clients, possible to do all telehealth

Cons

flat rate is low (they did increase it recently), flat rate for couples therapy is lower than an individual session, clinicians don't accrue PTO at the same rate as admin staff - only 1hr for every 30 full hour sessions, sometimes feels like clinicians are pressured to take on more clients, billing issues happen a lot, on the surface the company values are amazing but I don't really feel it. They keep adding sites and clinicians but haven't solved basic support and billing problems. CEO was a clinicians first but just recently brought in people who know business works so some of the problems are just now getting resolved

Explore other reviews about Thriveworks

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of referrals, supportive supervisor, good pay

Cons

Too many computer systems to use daily

avatar
Thriveworks Response
6d
Thanks so much for sharing this! We're glad to hear that you've had such a positive experience building your caseload and support from your supervisor. We're actively working to streamline the tools clinicians have to juggle day to day. If you have feedback to share, please pass it along to your RCD — we'd love to hear it. Thanks for being part of the Thriveworks team!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Being able to provide therapy that helps clients achieve goals and improved functioning; scheduling flexibility; remote and in-office; offers benefits, such as insurance and 401K.

Cons

Company has changed to a corporate focus with financial gain being emphasized; leave is insufficient for clinicians; fee for service pay that does not compensate for admin work; removed management; billing and support department issues.

See reviews by: Helpful|Rating|Date|All