Lost its way - Anonymous employee Tinuiti Employee Review

2.0
Sep 27, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Solid benefits - You will work with genuinely great people - Generally good WFH culture - Some clients are fun to work with

Cons

Tinuiti has lost its way. The company is hemorrhaging talent as senior employees are realizing they can make significantly more elsewhere and are jumping ship. Everyone is completely spread thin and is overworked as a result. Unlimited PTO is a joke. Sure, you can take unlimited time off... provided you give at least a month notice, train people up on your accounts, work ahead as far as possible, and are OK with the possibility that when you come back from vacation you will be putting out fires caused by the overworked person covering your accounts. Management is inconsistent and generally exists only to come up with new processes to make things more "efficient" (re: finding ways to extract more work onto employees). Training is essentially non-existent and client documentation is extremely poor. You'll be thrown onto a client and will be expected to pick everything up in a few days. There is very little growth - client-facing employees will almost always hit a ceiling of where they can advance to. Management recently "updated" job descriptions across the board to give junior employees more senior responsibilities, of course while maintaining their junior-level pay. If you are client-facing, you will work late nights, weekends, and holidays. That would be manageable if the compensation was competitive, but it's not. Everyone I know who has left in the past few months has gone on to work in-house doing pretty much the same job while making 50% more.

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Tinuiti Response
4y
Thank you for your feedback - it is appreciated and is something we take seriously. We are actively working with our teams to identify ways we can continue to support them, such as, bringing in additional staff and encouraging employees to balance their work and time off. It appears from your experience that we have some room for growth in this area, but will continue our efforts. We also are focused on ensuring our compensation structure remains competitive across all levels. Lastly, training is a top priority for us as we continue to grow and bring on new team members and develop our existing employee base. We appreciate you sharing your perspective and will use it to improve in the future.

Explore other reviews about Tinuiti

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Leadership genuinely wants what's best for the people who work here. - Steadily growing business that's expanding into new service lines and ramping up its tech stack. - Remote work allows for a lot of flexibility. Managers are very understanding of family needs. - Excellent benefits - 4% 401K matching, good salaries, bonus potential

Cons

- It's a big agency now and that means some parts of how we interact have had to change. I think that's been harder on some other Tinuiti employees than myself, but it is a real thing and people who prefer smaller agencies might be turned off. - It's a competitive industry right now and that means that we're not growing as fast as we were a few years ago, so the financial incentives aren't as generous as they were when the company could afford to pay big bonuses.

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Tinuiti Response
2mo
Thank you for sharing your experience and for your 5 years with Tinuiti. We’re glad to hear you value our leadership, flexibility, and benefits, and appreciate your thoughtful perspective on how the organization has evolved as we’ve grown. We’re grateful for your continued contributions and for taking the time to share your feedback.
4.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fully remote, lots of high profile clients

Cons

Balancing TOO many clients, some team members have huge egos, not great leadership, was acquired, led to extreme burn out and quiet quitting

1
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Tinuiti Response
1w
Thank you for sharing your experience and for your time with Tinuiti. We’re glad to hear you appreciated our benefits, remote flexibility, and client portfolio, and we appreciate you taking the time to share your feedback regarding workload and your overall experience. If you’d like to share additional insights, we welcome your input at feedback@tinuiti.com.
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