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Top Guard Security

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Armed Security Officer - Security Officer Top Guard Security Employee Review

3.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

One of the higher paying companies in the area and electronic deposit.

Cons

Really do not understand the customer's needs and wants prior to bidding on contracts. Post orders are not clearly defined and job descriptions/requirements for post are not clearly defined or posted. Until a disciplinary worthy infraction has occurred but the security officer is still held accountable for information that was not available at the time the infraction occurred. Hiring customer's legacy employee's and family members who do not care or have a concept or understand what their post responsibilities actually are. There are some very unstable people who fake the funk to get hired and in no way should ever be in the proximity of a firearm let alone be in possession of one.

Explore other reviews about Top Guard Security

5.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at top guard a pro was there was an opportunity for growth and moving up in the company.

Cons

Something that would have been helpful is fixing the communication when it comes to the account managers being responsive.

2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Will hire anyone Provided uniforms Provided training Can provide rides during winter storms On job training

Cons

High staff turnover Will lie and impose double standards on you Favoritism Management will ignore you if you complain Will demote, cut pay, cut hours, without warning or reason There is no teamwork or reasonable communication No benefits no retirement Only one week of paid vacation no matter how long you've been with them and it's at half your weekly pay if at all sometimes they put it down as unpaid despite sending a request form. They will write you up for leaving if you have a death in the family. If your relief doesn't arrive they make it your problem to fix. Clock in/out breaks often. Dispatch unreliable, poorly trained but they out rank you and will change your clock in/out times without telling you Ignores issues at sites that clients create that pose risks. Blames and punishes employees for losing sites but won't manage, communicate, or train better. Write up system is guilty until proven innocent unless they already made up their minds regardless of evidence. Management will not answer calls or texts even during emergencies at a site

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