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Top Guard Security

Is this your company?

Top Guard sees you as just a body. - Unarmed Security Officer Top Guard Security Employee Review

2.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Top Guard is one of the largest private security firms in the local area. There is 24/7 dispatcher support in case you have a situation that arises you have a point of contact. There is room for growth so you can move upward.

Cons

Top Guard has a high turn over rate which equates to you as the worker, being expendable. Rather than a manager doing his job which is to manage, it is easier for them to get rid of you. I gave up my life for this company. When I received a call to cover a shift 95% of the time I would cover it. I had a few minor schedule conflicts but nothing major. I even sent an email to the Vice President, his response told me that he was powerless, or just did not care. You are the Vice President and there is NOTHING you can do? I am glad that our military does not operate like this.

Explore other reviews about Top Guard Security

5.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at top guard a pro was there was an opportunity for growth and moving up in the company.

Cons

Something that would have been helpful is fixing the communication when it comes to the account managers being responsive.

2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Will hire anyone Provided uniforms Provided training Can provide rides during winter storms On job training

Cons

High staff turnover Will lie and impose double standards on you Favoritism Management will ignore you if you complain Will demote, cut pay, cut hours, without warning or reason There is no teamwork or reasonable communication No benefits no retirement Only one week of paid vacation no matter how long you've been with them and it's at half your weekly pay if at all sometimes they put it down as unpaid despite sending a request form. They will write you up for leaving if you have a death in the family. If your relief doesn't arrive they make it your problem to fix. Clock in/out breaks often. Dispatch unreliable, poorly trained but they out rank you and will change your clock in/out times without telling you Ignores issues at sites that clients create that pose risks. Blames and punishes employees for losing sites but won't manage, communicate, or train better. Write up system is guilty until proven innocent unless they already made up their minds regardless of evidence. Management will not answer calls or texts even during emergencies at a site

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