Manager - Anonymous employee Top Guard Security Employee Review

I enjoyed my time at top guard a pro was there was an opportunity for growth and moving up in the company.

Something that would have been helpful is fixing the communication when it comes to the account managers being responsive.

Will hire anyone Provided uniforms Provided training Can provide rides during winter storms On job training

High staff turnover Will lie and impose double standards on you Favoritism Management will ignore you if you complain Will demote, cut pay, cut hours, without warning or reason There is no teamwork or reasonable communication No benefits no retirement Only one week of paid vacation no matter how long you've been with them and it's at half your weekly pay if at all sometimes they put it down as unpaid despite sending a request form. They will write you up for leaving if you have a death in the family. If your relief doesn't arrive they make it your problem to fix. Clock in/out breaks often. Dispatch unreliable, poorly trained but they out rank you and will change your clock in/out times without telling you Ignores issues at sites that clients create that pose risks. Blames and punishes employees for losing sites but won't manage, communicate, or train better. Write up system is guilty until proven innocent unless they already made up their minds regardless of evidence. Management will not answer calls or texts even during emergencies at a site