employer cover photo
employer logo
employer logo

Top Guard Security

Is this your company?

We are not a number - Unarmed Security Officer Top Guard Security Employee Review

1.0
May 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a job! It is a job!

Cons

They do not seem to care about us as people, only what we can do for them. I've noticed when you need them, they aren't there, but they will be quick to ask you to work for them all the time. But do anything wrong once and you will be disciplined for it. Some site supervisors push their own agendas, and are extremely sneaky with bad attitudes, people who deserve to lose their job continue to hold their positions, while others get moved or fired even though they do not deserve it. I've seen someone at Norfolk Campus manipulate the system and get away with murder and still continue as a Supervisor while almost everyone that comes into contact with this individual gets in some sort of trouble, moved from the campus or lied on from this person, but nothing is done about it. Common sense says if everyone has a problem with this individual and are getting in trouble because of them, then you would have to think maybe its actually the one common denominator that each officer has in common. Things like this continuously lowers moral and they wonder why the turnover is high. I'm just sayin'. The upper managers are horrible at getting to know their people. And I always say if the head is sick then the body is sick. That's scripture. If you can come to a job and mind your business, stay out of the drama, and stay in your lane and do a good job/follow the rules and expectations then you will be okay working here.

Explore other reviews about Top Guard Security

5.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my time at top guard a pro was there was an opportunity for growth and moving up in the company.

Cons

Something that would have been helpful is fixing the communication when it comes to the account managers being responsive.

2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Will hire anyone Provided uniforms Provided training Can provide rides during winter storms On job training

Cons

High staff turnover Will lie and impose double standards on you Favoritism Management will ignore you if you complain Will demote, cut pay, cut hours, without warning or reason There is no teamwork or reasonable communication No benefits no retirement Only one week of paid vacation no matter how long you've been with them and it's at half your weekly pay if at all sometimes they put it down as unpaid despite sending a request form. They will write you up for leaving if you have a death in the family. If your relief doesn't arrive they make it your problem to fix. Clock in/out breaks often. Dispatch unreliable, poorly trained but they out rank you and will change your clock in/out times without telling you Ignores issues at sites that clients create that pose risks. Blames and punishes employees for losing sites but won't manage, communicate, or train better. Write up system is guilty until proven innocent unless they already made up their minds regardless of evidence. Management will not answer calls or texts even during emergencies at a site

See reviews by: Helpful|Rating|Date|All