Good pay, horrible company culture, mass layoffs constantly - Enterprise Account Manager Toptal Employee Review

2.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, easy service to sell to clients

Cons

You are a number and they don't care about you. Basically non existent onboarding. Sales org is very disorganized and can never figure out how to be on the same page (quotas were increased mid quarter and nobody was told). Top performers got laid off May 2024 and incompetent managers were promoted.

Explore other reviews about Toptal

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Professional and interested in quality work.

Cons

Not really a con, but more work waiting than hours allow.

avatar
Toptal Response
1d
Thank you for your valuable feedback! Your insights are important to us.
1.0
Jul 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some good dedicated employees and freelance workers.

Cons

Lack of any real industry solutions or capabilities since 100% of delivery services are freelance contractors. Model has been successful as providing staff augmentation to clients, but all intellectual capital and outcomes are owned by the clients or the freelancer. Toptal is simply a staffing platform broker who marks up the freelance talent. Great if you need a plumber, but not if you're planning to build a bathroom.

2
See reviews by: Helpful|Rating|Date|All