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TouchPoint Support Services

Engaged Employer

Way underpaid for what you are expected to do. - Assistant Director Food Service TouchPoint Support Services Employee Review

1.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

There are not too many pros. I like the people I lead. The hiring process is relatively easy. I hope that helps.

Cons

You are expected to do too much with too little. If you want to spend time with your family this is not the job for you. The pay is not good for what you have to do.

Explore other reviews about TouchPoint Support Services

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized systems & structure. Fun programs and great benefits

Cons

Lack of creative freedom in certain aspects

2.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I liked (most of) my fellow coworkers

Cons

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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