Good company with a few downsides - Software Developer TouchTunes Employee Review

4.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance A lot to learn Good management Transparency

Cons

HR part is way too much (goals, OKRs, reviews, everything 4 times / year, mandatory HR sessions, drilling of company values, horrible sessions of listening to the same thing over and over again) Lack of process, a lot of times the older employees are dictating how things go, you don't really have a voice.

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TouchTunes Response
2y
Thanks for the feedback. It's great to see you appreciate many aspects of the company. Regarding the feedback on our people processes, we are a high-performance culture, so we focus on setting clear objectives and providing ongoing feedback to our employees on how they are doing throughout the year. This requires effort, but one that has very high ROI. With that said, we do work to continuously improve and respond to feedback from our employees. We heard from them that running this process 4x a year was too much and consequently, we have reduced it to 3x a year. I hear you on the repetition of the company values. We have just refreshed them (with lots of employee input) and want to ensure they get embedded in our culture. I don’t want us to be a place where our values are just words on a poster. Thanks, Ross

Explore other reviews about TouchTunes

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great people managers here. Interesting work and a cool product!

Cons

Nothing to share at this time

1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- hybrid environment - comunter benefit

Cons

- Toxic Leadership Culture: Incompetent, egotistical, and narcissistic management that fosters fear rather than collaboration. - Zero Upward Mobility: No clear career paths or growth opportunities; promotions and recognition are rare or politically driven. - Miserable Work Environment: Employees, especially those who’ve been there long-term, appear burned out, disengaged, and deeply unhappy. - Soul-Sucking Atmosphere: The energy is heavy, draining, and creatively stifling — it feels like survival, not inspiration. - Widespread Negativity: Teams spend more time gossiping, complaining, or blaming others than actually collaborating or problem-solving. - Divisive Leadership: Leadership preaches values like inclusion and teamwork but acts in the opposite way — creating silos and favoritism. - HR Complicity: HR prioritizes protecting toxic management over supporting employee well-being or addressing serious workplace issues. - Culture of Fear and Bullying: Bullies are rewarded and thrive in the environment, while kind, collaborative, and talented people often leave. - Lack of Accountability: Poor performers in leadership roles face no consequences; bad behavior is normalized. - Hypocritical “Culture” Messaging: Company values are used as PR slogans, not guiding principles — nothing authentic about the “people-first” narrative. - Rampant Discrimination: Racism, Islamophobia, and other forms of bias are openly tolerated or ignored by leadership — creating a hostile environment for anyone outside the “inner circle.” -Declining Business & Outdated Product: Revenue continues to fall because the product is irrelevant in a changing economy — especially during a recession. Leadership refuses to innovate or face reality. - Overall Dysfunction: The company is a case study in how not to run a business — a revolving door of talent, crumbling morale, and no vision for the future.

5
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