Does TowneBank pay their employees well?

According to anonymously submitted Glassdoor reviews, TowneBank employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TowneBank. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TowneBank?

53% of TowneBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TowneBank 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at TowneBank?

Member Service Representative (16) , Analyst (9) , Bank Teller (8) , Mortgage Loan Officer (8) , Teller (6) , Intern (5) , Loan Processor (5) , Mortgage Loan Processor (5) , Relationship Specialist (3) , Branch Manager (2) , Business Analyst (2) , Customer Service Representative (2) , Intern - Hourly (2) , Internal Auditor I (2) , Lead Associate (2)

What are the pros of working at TowneBank according to real employee reviews?

"Good benefits IF you live close enough to campus." ((in 11 reviews)); "Employees are friendly and there is room for growth." ((in 10 reviews)); "Great culture and place to work" ((in 9 reviews)); "Good vacation time" ((in 6 reviews)); "Great culture and work life balance" ((in 6 reviews))

What are the cons of working at TowneBank according to real employee reviews?

"Low pay compared to other companies" ((in 19 reviews)); "Poor management" ((in 10 reviews)); "Senior management is very out of touch with employees." ((in 4 reviews)); "Nepotism reigns King here." ((in 4 reviews)); "Little training for back office employees" ((in 4 reviews))

What are employees saying about TowneBank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TowneBank layoffs and their outlook for job security at TowneBank in 2026.

What are the top reviewed TowneBank locations?

Suffolk , Virginia Beach , Richmond , Norfolk , Raleigh , Chesapeake , Newport News , Charlotte , Portsmouth , Roanoke , Hampton , Williamsburg , Windsor , Yorktown , Oxford , Cary , Moyock , Wilmington , Lancaster , Chester , Rock Hill , Duck , Southern Shores , Tidewater

TowneBank reviews

Great people and amenities, but very limited growth for younger professionals. - Lead Associate TowneBank Employee Review

1.0

Apr 29, 2026

Lead associate

Recommend

CEO approval

Business Outlook

Pros

A lot of genuinely great people there, and the amenities on the main campus are great.

Cons

Not catered to younger professionals. They won't take you seriously as a younger person, and you'll start to see gray in your hair before you feel like you're really being compensated for your talent and expertise, in my opinion. It's not a place that you want to stay for more than 3 years. Just get your experience and leave for another institution that'll really appreciate your talent and experience. There aren't a lot of opportunities for younger professionals, especially LEAD associates, to advance into. And if there are, you might be gaslit into believing that a position somehow aligns with your future goals and interests. You'll see your peers get leapfrogged over you, which happens in every organization, but for one as tight-knit as this, you'll see that the favoritism can happen way more often than usual. They tend to place LEAD associates into a box, and steer them towards a position that you yourself don't want.

TowneBank Response

1mo

Thank you for sharing your feedback. As part of our strategic approach to career succession, we are committed to developing early-career professionals. The LEAD departmental rotations, along with connections to experienced Towne family members and leaders, are designed to strengthen skills, support long-term growth, and provide an immersive experience into our culture. We are proud that our LEAD program has produced a strong pipeline of talent, with many graduates advancing into key roles across Towne, including treasury, technology, retail, private banking, commercial, insurance and mortgage, and human resources. These outcomes reflect our commitment to meaningful career pathways. In addition, we maintain a robust internal job posting and career development process, encouraging all family members to apply, with selections based on qualifications, experience, and readiness. We continue to strengthen our LEAD program efforts to ensure those entering management are well prepared to lead effectively and champion our culture of caring. We appreciate your contributions during your time with us and wish you continued success in your career.

Explore other reviews about TowneBank

5.0

Jun 23, 2026

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Excellent culture, low/no sales, no Saturdays

Cons

The Benefits could be better

TowneBank Response

3w

Thank you for your feedback and for the time you spent with us. We are pleased to hear that you appreciated our company culture and work-life balance. We also value your input regarding benefits and mileage. We are committed to continuously improving the employee experience, and your feedback is an important part of this process. We will continue to review our mileage policies to ensure they are fair, consistent, and supportive. We also regularly assess our pay practices to remain competitive in the market, enabling us to attract and retain exceptional talent. Thank you once again for sharing your perspective. We wish you all the best in your future endeavors.

2.0

Jul 7, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great back office team Community involvement Amazing PTO

Cons

Below market pay Bad maternity leave

TowneBank Response

1w

Thank you for taking the time to share your feedback and for recognizing our strong back-office support, community involvement, and PTO benefits. We appreciate your comments regarding compensation, parental leave, and workplace accommodations for nursing mothers. Supporting family members through important life events remains a priority, and feedback such as yours helps inform our ongoing evaluation of benefits and workplace practices. We were pleased to introduce paid parental leave and would welcome the opportunity to better understand your experience and perspectives. Our Executive Management Team reviews all Glassdoor feedback, and we encourage you to connect directly with them or our HR team at info@townebank.com if you are willing to share additional insights. These conversations help us continue strengthening the support we provide to our Towne Family. Thank you again for sharing your feedback. We value your perspective and appreciate your contributions.

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Jobs at TowneBank

Member Service Representative

Client Service Specialist

Member Service Representative

TowneBank

Great people and amenities, but very limited growth for younger professionals. - Lead Associate TowneBank Employee Review

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