You get what you put into it. - Customer Service Associate Toys "R" Us Employee Review

4.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

It's just fun. I really enjoy going to work every day. Some of the jobs are mundane, but if you have the right attitude every day can be great.

Cons

Sometimes having your hours cut can be a pain, but you have to be patient. Sometimes the pressures of management can be tough. Unfortunately we can't make guests buy this or apply for that with mind control.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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