Poor training. Weak communication from upper management. Almost a free for all in many stores - Assistant Store Manager Toys "R" Us Employee Review

2.0
Dec 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Offers health insurance to full time. Offers 2 weeks vacation to full time salary . Offers one comp day for every 6th day you work during xmas. So that's a plus

Cons

6 day work weeks during xmas. Inability to control freight flow or order specs. Not competitive enough with pay so you end up with poor choices of people to hire. Loss prevention is a joke. Training for management is also a joke.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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