Is Toys "R" Us a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Toys "R" Us have rated their employer with 3.2 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Retail Sales Associate Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Toys "R" Us .

Does Toys "R" Us pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Toys "R" Us with 2.9 out of 5 stars based on 61 anonymously submitted employee reviews. This is 21.5% worse than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Toys "R" Us.

How happy are Retail Sales Associate professionals working at Toys "R" Us?

87% of Retail Sales Associate employees at Toys "R" Us would recommend their employer to a friend. This rating has increased by 14% in the past 12 months. Retail Sales Associate professionals have also rated Toys "R" Us with a 3.2 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 356 reviews)); "Great Coworkers and they were willing to assist" ((in 192 reviews)); "Good benefits overtime during season" ((in 94 reviews)); "The employees including current management are all friendly and willing to help with any questions you have." ((in 86 reviews)); "fun work environment involving children and toys" ((in 75 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 394 reviews)); "Poor work/life balances and management that was only there to collect a check." ((in 370 reviews)); "long hours and lack of payroll" ((in 237 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 121 reviews))

Skip to content Skip to footer

Notifications

Toys "R" Us

Toys "R" Us Retail Sales Associate reviews

3.2

87% would recommend to a friend

(61 total reviews)

David A. Brandon

23% approve of CEO

70% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.2

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

Retail Sales Associate employees have rated Toys "R" Us with 3.2 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Retail Sales Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Retail Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

3.0

May 27, 2026

Chill weekdays but messy closing shifts

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Weekdays are chill and can work with friends.

Cons

Closing shift drags bcs the store is often messy.

5.0

Feb 11, 2026

Miss this place

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great work vibes over here

Cons

It has closed once before - could in the future as well

3.0

Jan 1, 2026

Chill job

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

fun working environment with the right people

Cons

no pay increment and stagnant job

Viewing 1 - 3 of 61 Reviews

Top companies for "Compensation and Benefits" near you

Games Workshop

3.8★Compensation & Benefits

Radio Flyer

4.5★Compensation & Benefits

AMain

3.7★Compensation & Benefits

Vortex Optics

3.9★Compensation & Benefits

Jobs at Toys "R" Us

Toys "R" Us reviews FAQs

Toys "R" Us reviews Toys "R" Us Retail Sales Associate reviews

Toys "R" Us

Toys "R" Us Retail Sales Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Chill weekdays but messy closing shifts

Miss this place

Chill job

Top companies for "Compensation and Benefits" near you

Jobs at Toys "R" Us

Toys "R" Us reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Toys "R" Us reviews FAQs

Jobs at Toys "R" Us