Honest Review - Sales Associate/Cashier Toys "R" Us Employee Review

3.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Seeing the happy faces on the children and the customers. Helping customers find what they want. The fun events the store used to have. It was fun and cute seeing Geoffrey at the events and being able to help out the events was nice reprieval from cashiering. I used to be okay (found it even fun at times but now not anymore) with working here but ever since closing, I rarely find any happiness from this job. It is not because I am sad the store is closing but because the store is closing, they are treating some employees (me) not as nicely as others..

Cons

Not many hours unless it was holidays. My employee discount (10%) card never worked. Store closing and losing my job. Being told that gift wrapping is against store policy and although it was nice of me to do it, I should not have ever done it. Sometimes having no freedom from one spot while others can walk around the store as they please. Not letting me work at customer service.. Also didn't tell me about sick time balance so I ended up losing all the time.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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