Decent company... - Customer Service Associate Toys "R" Us Employee Review

3.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

I absolutely love and miss all of my coworkers! They made the job fun ! Flexible scheduling perfect for college students.

Cons

Worked under three different store managers and they were all terrible to work for. Out of the COUNTLESS assistant store managers, some were really awesome but most were the same as the SMs. Pay was decent for retail (A little above minimum wage). I, personally, did not like the policies of the company nor their outrageous prices but toward the end of my time with them they finally caved into price matching year-round so I was able to help customers not get robbed.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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